IT ticket wait times
There is currently a high volume of tickets submitted to IT with 330 tickets in the request queue. Please do not re-submit tickets or request updates in new emails as this will delay the response time. To request an update or…
Printer user guides
With the new printers installed, please take the time to review the user guides and become familiar with the printing system: Printer User Guide Printer Quick Reference Guide Ricoh Training Presentation Employee Printing Service Catalogue
Spring 2018 photo ID session
Instructors, as the Spring 2018 term is approaching, you may be asked by new students about ID cards. The Spring semester ID card session will be held in the LSU lower lounge on the following dates: January 8–January 10 from…
BCNET router upgrade – Thurs, Dec 28
On Thursday, December 28 from 6:00 am - 8:00 am, BCNET will be preforming an upgrade on the Vancouver Exchange Router. During this time, there will be an outage of up to 30 minutes where the Langara.ca website will be…
Banner student upgrade – Friday, Dec 22
On Friday December 22, from 7:00 am – 5:00 pm, IT will be upgrading the Banner system. During this time the following systems will be unavailable: Banner SSB (Self-Service Banner) Banner INB (Internet Native Banner) Banner Xtender BRM (Banner Relationship Management)…
End of term maintenance – Sun, Dec 17 & Wed, Dec 20
Maintenance 1 - Sun Dec 17, 10:00 am to 10:00 pm : Global Service Maintenance On Sunday Dec 17th from 10:00 am to 10:00 pm, we will be conducting routine end of term server maintenance. Most services will experience intermittent…
Mobile video conferencing coming soon
As a part of the meeting room upgrades, we're working to convert the T224 video conferencing codec to a mobile unit that can be used anywhere on campus. And we're happy to share that we're making good headway with this. A working…
Meeting room AV upgrades
We are upgrading the meeting rooms! Plans are in the works to rectify existing issues and improve user-friendliness in the following locations: T222 T224 T226 T228 A253 A257 We'll keep everyone "posted" via the Langara Post as we move forward…
December AV office hours
Please be informed that AV Services' hours of operation will change on Monday, December 4th. Our December office hours are: Monday - Thursday : 8:00 am to 5:00 pm Friday: 8:00 am to 4:00 pm
Update: Phase 2 printer installation
Changes to Installation Schedule The second set of MFDs will be arriving mid-November, and installation of the new devices will begin November 17th. New department specific-devices will be installed and enabled immediately New shared devices (Student, mailroom & copy room devices)…