Printer ID cards coming soon!
Over the next few weeks IT will deploy ID cards to staff and faculty. With your ID card, you will be able to sign in to the Ricoh devices to release your printing without having to type in your user…
AV tips: can Blu-ray players play DVDs?
Yes! Blu-ray players are backward compatible, meaning they can not only play Blu-ray discs, but also DVDs and CDs. Some may even be able to play a wide variety of multimedia files (e.g. MP3, MPEG4, AVI) saved on USB thumb…
Ricoh Printer Technician on campus
You may have noticed our new team-member Mohit Malukani around campus. Mohit is a technician from Ricoh who provides specialized and streamlined support for the new printing system. Please report any printing issues to IT by submitting an IT Help…
Oracle maintenance – Jan 28
On Sunday, January 28 from 7:00 am–1:00 pm, IT will be performing planned maintenance on a number of administrative systems. During this time the following systems will be unavailable: myLangara Student Registration System Banner SSB (Self-Service Banner) Banner INB (Internet Native Banner)…
IT ticket wait times
There is currently a high volume of tickets submitted to IT with 330 tickets in the request queue. Please do not re-submit tickets or request updates in new emails as this will delay the response time. To request an update or…
Printer user guides
With the new printers installed, please take the time to review the user guides and become familiar with the printing system: Printer User Guide Printer Quick Reference Guide Ricoh Training Presentation Employee Printing Service Catalogue
Spring 2018 photo ID session
Instructors, as the Spring 2018 term is approaching, you may be asked by new students about ID cards. The Spring semester ID card session will be held in the LSU lower lounge on the following dates: January 8–January 10 from…
BCNET router upgrade – Thurs, Dec 28
On Thursday, December 28 from 6:00 am - 8:00 am, BCNET will be preforming an upgrade on the Vancouver Exchange Router. During this time, there will be an outage of up to 30 minutes where the Langara.ca website will be…
Banner student upgrade – Friday, Dec 22
On Friday December 22, from 7:00 am – 5:00 pm, IT will be upgrading the Banner system. During this time the following systems will be unavailable: Banner SSB (Self-Service Banner) Banner INB (Internet Native Banner) Banner Xtender BRM (Banner Relationship Management)…
WiFi upgrade – Thursday, Dec 21
On Thursday, December 21st from 10:00 am - 2:00 pm IT will be conducting a WiFi upgrade. During this time, there will be WiFi outages of up to 20 minutes at the main campus and at 601 W. Broadway. This…